stephmassagetherapy’s Policy

Cancellations without a 24hour notice will result in client’s ineligibility for any discount programs offered.

Same day cancellations (after 9am), or a No Call/No Show, will result in ineligibility for any discount programs and you will be  charged for the missed appointment to be paid before your next visit.
Repeated consecutive cancellations without at least 24 hours notice will result in termination of service. 
Repeated consecutive cancellations of standing appointments will result in termination of those reserved sessions.

The amount owed plus $35 fee applies for any returned checks, and then only cash or cashier’s check be accepted for future massage sessions or Massage Card purchases.

Massage Cards must be presented at time of session or payment in full will be required.  Massage Cards cannot be exchanged for cash or replaced if lost or stolen.

Effective August 2010, Regular Massage Cards will now expire
5 years from date of purchase.
There will a $1.00/month charge to the card after 3 years of issue.

All Massage Cards purchased before August 2010 expired August 31, 2016

Any Promotional Discounted Cards (ie: Holiday or Anniversary) or Special Event Cards will not be accepted after the expiration date posted on the card.

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